Pioneer-Dietecs Terms and Conditions

Warranty

All cutting dies are warranted to be free from defects in materials and workmanship for one year.
The customer acknowledges and agrees, by placing an order, that the dimensions and tolerances specified shall apply to the finished tool or die only, and that Pioneer-Dietecs Corporation does not, under any circumstances, warrant, represent or guarantee the accuracy of the dimensions of the customers parts cut by the customer using the said tool, die or die set.

Claims for changes or adjustments to finished tooling, dies, and/or die sets will be considered only if the actual CAD files, prints, sample parts, or patterns from which the dies were made are submitted. It is the user’s responsibility to check all tooling, dies, and/or die sets carefully before commencing production with them. Pioneer-Dietecs Corporation will not be responsible for replacement of cut, stamped, singulated and/or depaneled materials, or for any consequential losses or damages.

Presses are warranted to be free from defects in materials and workmanship for one year, 2,000 hours, or 150,000 cycles, whichever occurs first, normal wear and perishable materials excluded. Repairs and replacement parts will be wholly at the customers expense if, upon our inspection we have found them to occur through abnormal operation and/or negligence.

Returns

Standard Specimen Dies are returnable if unused, in the same condition as shipped, freight prepaid, within 10 days from shipment for a refund of the purchase price. A 15% restocking charge may apply for some die standards. Custom dies are not returnable.

Presses and/or Machines offered from our stock are guaranteed to be mechanically satisfactory or returnable in the same condition as shipped, freight prepaid, within 10 days from shipment for a refund of the purchase price. A 15% restocking charge may apply. This does not apply to machines sold “as is,” or custom built presses and machines, nor does it apply to custom tooling, dies, cutting dies, or die sets.

Other Warranties and Representations

Pioneer-Dietecs Corporation has no control over the purchaser’s use of the goods sold; consequently, nothing in a purchase and sale transaction shall be construed as a warranty or representation that the use of the goods provided thereunder or the sale or other transfer of products produced by said goods will be free from infringement of any patents or other proprietary rights of third parties.

Shipping & Handling Charges

Shipments are FOB Weymouth, Massachusetts, prepaid and add-on, or freight collect to the purchasers account. Handling Charges and/or Credit Card Fees may apply.

Terms

Cutting Dies: American Express, Visa and MasterCard accepted. USA & International Wire Transfers accepted. USA Approved Accounts accepted at net 10 days by company check.

Presses & Depaneling Systems: 50% Prepayment required upon receipt of purchase order; the remaining balance is due at the time of shipment. Domestic & International Wire Transfers are accepted.